Bill > A07611

This bill establishes the New York State Digital Government Modernization Act, creating a two-year pilot program to enhance digital government services across multiple state agencies. The initiative aims to improve online government services by developing a centralized digital portal with artificial intelligence-powered features, including a single secure login system, virtual assistants, and comprehensive accessibility options supporting at least ten languages and Americans with Disabilities Act compliance. The pilot program will focus on modernizing services in areas such as motor vehicle services, tax payments, business licensing, public assistance applications, and implementing a unified digital payment system that accepts popular platforms like Apple Pay and Google Pay. The Office of Information Technology Services will oversee the program, providing semi-annual reports to state leadership detailing service usage, user satisfaction, processing times, and cost savings. The digital portal will be designed to function seamlessly across mobile devices, with AI assistance for processing applications while maintaining human oversight to ensure accuracy and legal compliance. By the end of the two-year pilot, the office will submit a final report recommending whether the program should be expanded or made permanent, with the ultimate goal of making government services more efficient, accessible, and user-friendly.

Government Affairs

https://www.nysenate.gov/legislation/bills/2025/A7611