Bill > SB602

This bill prohibits insurance companies and their representatives from forcing policyholders to use specific facilities or glass shops when repairing or replacing motor vehicle safety glass. The legislation requires insurance companies and claims administrators to inform policyholders that they have the right to choose their own glass repair shop during the initial contact about a claim. If an insurance company or claims administrator wants to recommend a glass shop, they must provide the name of at least one additional shop that is not owned by the insurance company, claims administrator, or their parent company. The bill defines motor vehicle safety glass as glass for which no deductible shall be applied during repair or replacement. Insurance representatives are prohibited from stating that choosing a different glass shop may result in delays or lack of guarantee for the work. Violations of these provisions are considered unfair trade practices under the Deceptive Trade Practices Act and are subject to associated penalties and remedies, providing additional consumer protection in the auto glass repair and replacement process.