Bill > HR3004

This bill, known as the USPS SERVES US Act, proposes several significant reforms to the United States Postal Service (USPS) regulations. The bill introduces changes to rate increases, service performance, and customer advocacy. Key provisions include limiting the USPS to one rate increase annually, establishing a new Office of the Customer Advocate within the Postal Regulatory Commission to represent public interests, and creating a mechanism for sanctions when the USPS fails to meet service targets. The bill also improves the complaint process by establishing more specific timelines and potential reimbursement for customers when rates are found to be unlawful. Additionally, the legislation requires the development of a new mail volume estimation model independent of USPS input and mandates a portion of the Postal Service Retiree Health Benefits Fund be invested in index funds with oversight from a newly created investment committee. These reforms aim to enhance the USPS's efficiency, accountability, and financial sustainability while protecting customer interests.

Government Affairs

https://www.congress.gov/bill/119th-congress/house-bill/3004/all-info