Bill > S4532

This bill updates the "Energy Bill Watch" program requirements for electric and gas public utilities that use smart meters. The bill modifies definitions to clarify that the program applies specifically to residential customers using smart meters (electronic devices that record and wirelessly transmit utility usage data). The utility must establish a program that provides customers with two notifications per billing cycle - around the 10th and 20th day - via text message or email, detailing their electricity or gas usage and associated costs. Utilities must offer customers the option to set usage threshold alerts and receive comparative usage reports. The utilities are required to advertise the program through multiple channels like social media, websites, and customer bills, and must automatically enroll smart meter customers while providing them the ability to customize or opt out of notifications. If a customer does not specify a notification preference, the utility will default to sending notifications via email. The changes aim to provide more transparent and customizable energy usage information to residential customers with smart meters, helping them better understand and manage their utility consumption and costs.

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https://www.njleg.state.nj.us/bill-search/2024/S4532