Bill > A08598

This bill requires businesses with a physical presence in New York that provide online accounts for mobile telephones to establish a process for consumers to recover access to their accounts if they are locked out. Specifically, the business must allow consumers to prove their identity in person using two forms of physical identification, which can include a U.S. or foreign passport, a driver's license or state ID card, a social security card, or a certified birth certificate. The bill defines "mobile telephone" using an existing definition from the vehicle and traffic law. The purpose appears to be ensuring that consumers can regain access to their mobile telephone online accounts through a standardized, in-person identification verification process, but only for businesses that have at least one retail location in the state. The bill would take effect immediately upon becoming law.

Business and Industry

https://www.nysenate.gov/legislation/bills/2025/A8598