Bill > S0334

This bill addresses the process of deactivation for drivers working with Transportation Network Companies (TNCs), such as Uber or Lyft, by establishing clear guidelines and protections for drivers. The bill defines "deactivation" as the process by which a TNC driver loses authorization to accept rides and has their access to the digital network revoked. TNCs will be required to establish a written deactivation policy that allows drivers to appeal their deactivation, which can occur due to poor rider ratings, policy violations, or failure to meet vehicle or insurance requirements. The bill mandates that TNCs contract with a nonprofit organization experienced in working with diverse populations to help drivers navigate the appeals process. When a driver appeals a deactivation, the TNC must review the appeal and issue a determination within 30 days, carefully assessing whether the evidence supports the deactivation. If a driver is unsatisfied with the TNC's decision, they may appeal to a third-party arbitrator from the American Arbitration Association (AAA), with a specific process outlined for selecting the arbitrator if the TNC and driver cannot agree. The bill also preserves the driver's right to pursue legal action in court regarding their deactivation. The provisions will take effect on July 1, 2026.

https://www.flsenate.gov/Session/Bill/2026/334