Bill > SB0064

This bill establishes new protections for call center workers and consumers in Indiana by requiring employers with 50 or more employees to notify the Indiana Economic Development Corporation (IEDC) before relocating a call center to a foreign country. If an employer fails to provide the required 120-day notice, they will be ineligible to receive state grants, loans, or tax credits for seven years. Starting July 1, 2026, the IEDC will compile and maintain a list of employers who relocate call centers internationally, and those employers will be ineligible for state financial incentives for five years. The bill also mandates that all state agency call center and customer service work must be performed entirely within the United States for contracts entered into or renewed after July 1, 2026, effectively preventing state contractors from hiring workers outside the country for these roles. Additionally, the bill includes provisions for potential waivers if denying financial incentives would result in substantial job loss, environmental harm, or significant economic impact to the state. The legislation aims to protect Indiana workers and ensure that state-funded services remain domestically sourced.

Labor and Employment

https://iga.in.gov/legislative/2026/bills/senate/64/details