Bill > HB2333

This bill modifies the legal requirements for how franchisors (parent companies that grant franchises) must handle warranty service and compensation for franchisees (individual business owners who operate under the franchisor's brand). The bill requires franchisors to specify in writing the franchisee's warranty service obligations and provide fair compensation for parts, labor, and service. The legislation establishes detailed guidelines for determining reasonable compensation, including using the franchisee's nonwarranty repair rates as the primary factor for calculating parts and labor costs. The bill also mandates that franchisors process warranty claims within specific timeframes, provide timely notification for recalls, and limit the period during which they can audit or challenge warranty claims. Franchisees are given the right to file complaints with the administrative hearing commission if they disagree with a franchisor's decisions regarding reimbursement or compensation. Key protections include preventing franchisors from requesting overly burdensome documentation, ensuring timely payment for warranty work, and establishing clear rules for how compensation should be calculated across various types of repair and service scenarios.

https://house.mo.gov/Bill.aspx?bill=HB2333&year=2026&code=R