Bill > SB5871

This bill regulates motor vehicle glass repair claims by establishing comprehensive guidelines for motor vehicle glass repair shops and insurance interactions. The legislation defines key terms like "advanced driver assistance system" (ADAS) and mandates that glass repair shops notify customers about the presence of ADAS in their vehicle and the potential need for calibration after glass replacement. The bill prohibits motor vehicle glass repair shops from offering incentives to insureds or insurance producers to direct claims, and restricts shops from engaging in fraudulent practices such as misrepresenting work performed, falsifying documents, or encouraging unnecessary repairs. Motor vehicle glass repair shops must provide good faith estimates, itemized invoices, and written notices about ADAS calibration, and are limited to charging reasonable and customary fees. The bill also reinforces an existing consumer right to choose any motor vehicle glass repair shop for claims, preventing insurers from requiring use of specific repair facilities. The legislation applies to insurance policies issued or renewed on or after July 1, 2026, and gives the insurance commissioner authority to adopt implementation rules. Importantly, the bill aims to protect consumers by ensuring transparency, preventing fraud, and maintaining consumer choice in motor vehicle glass repair.

Business and Industry

https://app.leg.wa.gov/billsummary?BillNumber=5871&Year=2025&Initiative=false