Bill > H4704

This bill transfers the South Carolina 211 Network from the Budget and Control Board to the Department of Consumer Affairs, effective July 1, 2026. The 211 Network is a statewide information and referral service that helps people access health and human services by providing a single point of contact through a dedicated phone number. The bill establishes nine key objectives for the network, including improving access to service information, connecting local information systems, promoting standardized data collection, and helping identify gaps in service programs. To ensure quality and proper use, the Department of Consumer Affairs will be responsible for certifying 211 service providers and developing certification criteria. Providers must meet specific standards to use the 211 number, and the department can work with telecommunications regulators to revoke the number from uncertified providers. The legislation also formally codifies the network's transfer to the Department of Consumer Affairs and sets a future implementation date to allow time for organizational transition.

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https://www.scstatehouse.gov/billsearch.php?billnumbers=4704&session=126&summary=B