Bill > HB1111

This bill addresses several utility service regulations in Indiana, introducing multiple consumer protections. The bill prohibits utilities (defined broadly to include various types of electric, gas, water, and wastewater service providers) from charging customers a reconnection fee when restoring terminated service. It expands existing seasonal protections for utility service terminations by preventing electric or gas utilities from cutting off service during the summer months (June 21 to September 23) for households with residents who are 65 years or older or have children 16 years or younger. The legislation also requires utilities to identify residential customers who are 62 years or older and proactively send them information about assistance programs twice a year. Additionally, the bill mandates that public utilities provide bill credits to residential customers experiencing service interruptions, with the credit amount increasing based on the duration of the interruption and the frequency of interruptions within a 12-month period. The credits are calculated on a sliding scale, starting at $5 for the first hour and increasing incrementally for longer outages, with potential additional credits of $100 or $200 if multiple interruptions occur. Any credits that exceed a customer's monthly bill will be carried over to subsequent bills until fully applied.

Transportation and Infrastructure

https://iga.in.gov/legislative/2026/bills/house/1111/details