Bill > HB2299

This bill establishes a new office of the state senior independent living ombuds to support seniors living in independent living facilities and the independent living portions of continuing care retirement communities, which are housing options for seniors that are not licensed as long-term care facilities and often involve rental agreements or long-term contracts that make it difficult for residents to move if they have conflicts with management. The ombuds will be supported by a private nonprofit organization contracted by the Department of Commerce and will specialize in landlord-tenant and consumer protection advocacy, investigating and resolving complaints, tracking data on issues, and coordinating with other ombuds offices. The bill also defines "senior independent living" to include age-restricted housing where residents rent, as well as certain sections of continuing care retirement communities and assisted living facilities not actively used for assisted living services, while excluding facilities that provide medical care or assistance with daily living. Ombuds will require specific training and have restrictions to avoid conflicts of interest, and senior independent living communities will be required to post information about the ombuds office and provide it to residents. The ombuds will have the authority to make referrals to other state agencies and law enforcement when necessary, and communications with the ombuds will be privileged and protected from retaliation.

Housing and Urban Affairs

https://app.leg.wa.gov/billsummary?BillNumber=2299&Year=2025&Initiative=false