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Bill > S08874
NY S08874
NY S08874Requires disclosure of the use of artificial intelligence in customer services at the point of interaction with the customer; defines terms.
summary
Introduced
01/13/2026
01/13/2026
In Committee
01/13/2026
01/13/2026
Crossed Over
Passed
Dead
Introduced Session
2025-2026 General Assembly
Bill Summary
AN ACT to amend the general business law, in relation to certain disclosures for use of artificial intelligence
AI Summary
This bill requires businesses to clearly inform customers when they are interacting with artificial intelligence (AI), which is defined as computer systems capable of tasks typically requiring human intelligence like understanding language or making decisions. This disclosure must happen at the "point of interaction," meaning the first place a customer encounters the AI, such as a chat window or website. The bill mandates that this disclosure be prominent, in at least twelve-point bold type, and include a plain-English explanation of the AI's role, along with instructions on how to reach a human if needed, covering uses like automated customer support, personalized advertising, and AI-driven hiring tools.
Committee Categories
Business and Industry
Sponsors (0)
No sponsors listed
Last Action
REFERRED TO INTERNET AND TECHNOLOGY (on 01/13/2026)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.nysenate.gov/legislation/bills/2025/S8874 |
| BillText | https://assembly.state.ny.us/leg/?default_fld=&bn=S08874&term=2025&Summary=Y&Actions=Y&Text=Y&Committee%26nbspVotes=Y&Floor%26nbspVotes=Y#S08874 |
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