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Bill > S08874


NY S08874

NY S08874
Requires disclosure of the use of artificial intelligence in customer services at the point of interaction with the customer; defines terms.


summary

Introduced
01/13/2026
In Committee
01/13/2026
Crossed Over
Passed
Dead

Introduced Session

2025-2026 General Assembly

Bill Summary

AN ACT to amend the general business law, in relation to certain disclosures for use of artificial intelligence

AI Summary

This bill requires businesses to clearly inform customers when they are interacting with artificial intelligence (AI), which is defined as computer systems capable of tasks typically requiring human intelligence like understanding language or making decisions. This disclosure must happen at the "point of interaction," meaning the first place a customer encounters the AI, such as a chat window or website. The bill mandates that this disclosure be prominent, in at least twelve-point bold type, and include a plain-English explanation of the AI's role, along with instructions on how to reach a human if needed, covering uses like automated customer support, personalized advertising, and AI-driven hiring tools.

Committee Categories

Business and Industry

Sponsors (0)

No sponsors listed

Last Action

REFERRED TO INTERNET AND TECHNOLOGY (on 01/13/2026)

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