Bill > SB2031

This bill aims to protect consumers by making it an unfair or deceptive business practice to not clearly and conspicuously display the total price of live-event tickets or short-term lodging, meaning the full amount a consumer will pay including all mandatory fees, and to misrepresent any fees or charges associated with these purchases. The bill defines "total price" as the maximum amount a consumer will pay for a good or service and any mandatory additional items, with exceptions for government charges, shipping costs, and optional add-ons. It also clarifies that "clearly and conspicuously" means disclosures that are easy to notice and understand across various forms of communication, including online platforms. This legislation is intended to combat "drip pricing," a practice where additional mandatory fees are revealed late in the purchasing process, and is influenced by recent federal regulations addressing similar issues.

Business and Industry

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SB&billnumber=2031&year=2026