Bill > HB2951

This bill establishes new requirements for businesses offering automatic renewal contracts to consumers in Arizona, aiming to make it easier for people to manage their subscriptions. Specifically, it mandates that businesses must allow consumers to cancel their subscriptions using the same method they used to sign up, without adding extra steps or requirements. Businesses are also required to clearly and conspicuously inform consumers about the subscription's terms, including renewal policies and how to cancel, at the time of enrollment. If a business wants to make a special offer to keep a customer from canceling, they can only do so after the customer has already indicated they want to cancel, and these offers cannot make the cancellation process more difficult. Furthermore, for annual automatic renewals, businesses must send a reminder to consumers at least thirty-one days before the renewal date, using the same method the consumer used to enroll, to give them a chance to opt out. An "automatic renewal contract" is defined as any agreement for goods or services that automatically renews at the end of a set period or continues on a recurring basis.