Bill > SB2209

This bill establishes new consumer protections in Tennessee regarding telephone solicitations and "robocalls," which are automated or prerecorded voice messages, including spam and scam texts. It authorizes the Tennessee Attorney General to create and maintain a "do not call registry" if the federal registry is not operational, allowing consumers to register their preference not to receive unsolicited calls. The bill places restrictions on telephone solicitors, requiring them to clearly identify themselves, provide contact information, and immediately stop calling if requested. It also prohibits certain types of robocalls, with specific exceptions for charitable organizations, political campaigns, government officials, and calls related to appointments, debt, or service interruptions, among others. Furthermore, it prohibits deceptive practices like "spoofing" (misrepresenting the origin of a call) and impersonating government officials. The Attorney General is empowered to investigate violations and bring civil actions, with penalties ranging from $500 for a first offense to $5,000 for subsequent violations, though lower penalties may apply for unintentional mistakes. Consumers also gain the right to sue for violations, seeking injunctions and financial damages.