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Bill > SB1032


WV SB1032

WV SB1032
Clarifying Office of Broadband coordinate with Consumer Protection Division on certain consumer complaints


summary

Introduced
02/20/2026
In Committee
02/20/2026
Crossed Over
Passed
Dead

Introduced Session

2026 Regular Session

Bill Summary

The purpose of this bill is to enhance the ability of the Office of Broadband to receive, transmit, and resolve consumer complaints relating to the safety, adequacy, and reliability of broadband service and providing a mechanism for consumer complaints that the terms and conditions of broadband service are unjust, unfair or unreasonable.

AI Summary

This bill clarifies the duties of the Office of Broadband by requiring it to coordinate with the Consumer Protection Division of the Attorney General's office to handle specific consumer complaints related to broadband internet service. Specifically, the Office of Broadband will now be responsible for addressing complaints about the safety, adequacy, and reliability of broadband service, as well as complaints that the terms and conditions of such service are unjust, unfair, or unreasonable. This expansion of duties aims to improve how consumer issues with broadband are received, transmitted, and resolved, ensuring better service and fairer practices for West Virginia residents.

Committee Categories

Government Affairs

Sponsors (1)

Last Action

To Government Organization (on 02/20/2026)

bill text


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