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Bill > SB1032
WV SB1032
WV SB1032Clarifying Office of Broadband coordinate with Consumer Protection Division on certain consumer complaints
summary
Introduced
02/20/2026
02/20/2026
In Committee
02/20/2026
02/20/2026
Crossed Over
Passed
Dead
Introduced Session
2026 Regular Session
Bill Summary
The purpose of this bill is to enhance the ability of the Office of Broadband to receive, transmit, and resolve consumer complaints relating to the safety, adequacy, and reliability of broadband service and providing a mechanism for consumer complaints that the terms and conditions of broadband service are unjust, unfair or unreasonable.
AI Summary
This bill clarifies the duties of the Office of Broadband by requiring it to coordinate with the Consumer Protection Division of the Attorney General's office to handle specific consumer complaints related to broadband internet service. Specifically, the Office of Broadband will now be responsible for addressing complaints about the safety, adequacy, and reliability of broadband service, as well as complaints that the terms and conditions of such service are unjust, unfair, or unreasonable. This expansion of duties aims to improve how consumer issues with broadband are received, transmitted, and resolved, ensuring better service and fairer practices for West Virginia residents.
Committee Categories
Government Affairs
Sponsors (1)
Last Action
To Government Organization (on 02/20/2026)
bill text
bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | http://www.wvlegislature.gov/Bill_Status/Bills_history.cfm?input=1032&year=2026&sessiontype=RS&btype=bill |
| BillText | http://www.wvlegislature.gov/Bill_Status/bills_text.cfm?billdoc=sb1032%20intr.htm&yr=2026&sesstype=RS&i=1032 |
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