Bill > HB2236

This bill requires public utilities in Pennsylvania to alert residential customers about potential water leaks by notifying them via phone or email if their water consumption becomes unusually high, defined as exceeding their average by at least 200% or $200. The notification must inform the customer that this could indicate a leak, provide an estimate of future bills if the trend continues, offer a brief questionnaire to understand consumption changes, and give guidance on identifying and preventing leaks. If the customer is unaware of the reason for the high usage, the utility must offer a site visit to inspect the water meter and the property visually, without disturbing it, and document the visit. The bill also clarifies that utilities are not liable for leaks within the property line or structure during these visits and allows employees to refuse visits under certain unsafe or denied entry conditions, while prohibiting utilities from using this atypical consumption data for purposes beyond leak detection and compliance with state law.

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https://www.palegis.us/legislation/bills/2025/hb2236