Bill > HB393

This bill modifies Delaware law to enhance protections for public utility consumers, particularly those who purchase electricity from third-party electric suppliers. It clarifies that individuals licensed to sell electricity on behalf of an electric supplier will not face fines or imprisonment under certain violation provisions. The bill also mandates that the Public Service Commission (PSC), referred to as "the Commission," develop a training and certification program for electric suppliers and their representatives, ensuring they understand regulations related to sales and consumer protection. Furthermore, it requires these third-party electric suppliers to report detailed monthly information to the Commission about customer choice, costs compared to standard service, and average rates. The bill also introduces new requirements for contract renewals, including advance written notice and customer agreement, and establishes specific regulations for residential electric suppliers, such as limits on pricing, contract terms, automatic renewals for renewable energy, and prohibitions on certain fees and sales incentives.