Bill > H205

This bill, titled the "Massachusetts Travelers Bill of Rights," requires businesses that offer international travel services, defined as services for reserving lodging at overseas vacation destinations, to provide consumers with clear and conspicuous information about potential health and safety risks. This includes information from the U.S. Department of State, details about onsite health and safety services available at the destination such as whether medical professionals, CPR-trained staff, or lifeguards are present, and if these services are available 24/7. If specific health and safety services are unavailable or information is missing, businesses must notify consumers that travel may pose an increased risk. The bill also mandates that businesses establish a process to suspend offerings from destinations that receive consumer complaints about poor medical care or unsafe facilities, and the Office of Consumer Affairs and Business Regulation will enforce these provisions, with regulations to be issued within six months of the bill's effective date.