summary
Introduced
01/22/2013
01/22/2013
In Committee
01/22/2013
01/22/2013
Crossed Over
Passed
Dead
08/01/2014
08/01/2014
Introduced Session
188th General Court
Bill Summary
For legislation relative to human contact with state agencies. State Administration and Regulatory Oversight.
AI Summary
This bill requires that any state agency using an electronic answering service to handle phone calls must offer callers the option to speak with a live operator, overriding any existing laws that might prevent this.
Committee Categories
Government Affairs
Sponsors (3)
Last Action
Accompanied a study order, see H4143 (on 06/04/2014)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://malegislature.gov/Bills/188/Senate/S1537 |
| Bill | https://malegislature.gov/Bills/188/S1537.pdf |
| BillText | https://malegislature.gov/Bills/PDF?billId=127148&generalCourtId=11 |
| Bill | https://malegislature.gov/Bills/188/S1537 |
| Bill | https://malegislature.gov/Bills/BillHtml/127148?generalCourtId=11 |
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