Bill > S141

This bill proposes to amend Chapter 93 of the General Laws to add a new section that protects consumers who experience prolonged loss of mobile wireless service. Specifically, it states that a contract or agreement between a consumer and a mobile wireless carrier will not be binding or enforceable if the consumer loses wireless service, meaning they are in "dead zones" or areas with no signal, for 30 consecutive days or more at their primary residence, place of business, or employment. Under these circumstances, consumers will be allowed to cancel their contract with the mobile wireless carrier without any penalties or further obligations, provided they offer reasonable proof of their primary location to the carrier.