Bill > HB0992

This bill, titled the "Transportation Network Company Services Act," establishes a regulatory framework for Transportation Network Companies (TNCs), which are businesses that use digital platforms to connect riders with drivers for prearranged transportation services. Key provisions include defining TNCs, TNC drivers, and TNC services, and stating that TNCs are exclusively governed by this act, exempting them from municipal regulations on private passenger for-hire vehicles. The bill mandates that TNCs must have an agent for service of process in the state, provide riders with fare estimates and driver/vehicle information before a ride, and send electronic receipts after completion. It also requires TNCs to implement a zero-tolerance drug and alcohol policy for drivers, conduct criminal background checks and searches of the national sex offender registry for potential drivers, and maintain trip and driver records. Crucially, the act outlines specific automobile liability insurance requirements for TNCs and drivers, with different coverage levels depending on whether the driver is logged in and available or actively providing a ride, and mandates that TNCs disclose insurance coverage to drivers and that insurers clearly state whether their policies cover TNC services. The bill also addresses complaint procedures for driver misconduct, sets eligibility criteria for TNC drivers including driving record and criminal history, prohibits drivers from soliciting street hails, requires all payments to be electronic, and mandates nondiscrimination policies and accommodations for service animals, with TNCs prohibited from charging extra for services to individuals with disabilities and required to offer wheelchair-accessible vehicle options. Finally, it outlines rules for TNCs regarding the disclosure of rider information, generally prohibiting sharing without consent except for facilitating communication or identification with the driver.