Bill > S1840

This bill aims to professionalize the delivery of core services at the Registry of Motor Vehicles (RMV) by allowing "third party vendors"—private companies contracted by the RMV—to perform a range of services for the public. These services can include vehicle title and registration, motor vehicle licensing, tax reporting, dealer licensing, and the renewal or replacement of driver's licenses, Massachusetts identifications, and license plates. However, third party vendors will not be permitted to issue "new driver's licenses" (defined as licenses for individuals who already hold a valid license from another state), administer driving tests, or handle issues related to license suspensions, hearings, citations, or appeals. The bill mandates that the registrar of motor vehicles will establish rules for approving these vendors, specifying which transactions they can handle, and setting standards for privacy protections and fees. Approved vendors will be responsible for submitting all collected statutory fees and taxes to the RMV, while also being allowed to charge a reasonable fee for their own services.