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Bill > A211
NJ A211
NJ A211Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.
summary
Introduced
01/27/2016
01/27/2016
In Committee
01/27/2016
01/27/2016
Crossed Over
Passed
Dead
01/08/2018
01/08/2018
Introduced Session
2016-2017 Regular Session
Bill Summary
This bill directs the Board of Public Utilities to require telecommunications companies and companies that offer Voice Over Internet Protocol and other Internet-based telephone services, on a prorated basis, to adjust a customer's bill, or provide a refund to a customer, who has experienced a service interruption for a period of more than 24 hours. The bill also directs these companies to provide the bill adjustment or refund without requiring the customer to take any action.
AI Summary
This bill directs the Board of Public Utilities to require telecommunications companies, including those providing Voice Over Internet Protocol (VoIP) and other internet-based telephone services, to automatically provide prorated bill adjustments or refunds to customers who experience a service interruption of more than 24 hours, without requiring the customer to take any action. The bill also gives the Board the authority to reclassify a telecommunications service as non-competitive if it determines that sufficient competition is no longer present.
Committee Categories
Transportation and Infrastructure
Sponsors (1)
Last Action
Introduced, Referred to Assembly Telecommunications and Utilities Committee (on 01/27/2016)
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| BillText | https://www.njleg.state.nj.us/2016/Bills/A0500/211_I1.HTM |
| Bill | https://www.njleg.state.nj.us/2016/Bills/A0500/211_I1.PDF |
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