Bill

Bill > A1049


NJ A1049

NJ A1049
Allows person calling certain State or local government entities to have option of speaking or leaving a recorded message with a human telephone operator during normal business hours.


summary

Introduced
01/27/2016
In Committee
01/27/2016
Crossed Over
Passed
Dead
01/08/2018

Introduced Session

2016-2017 Regular Session

Bill Summary

This bill requires a State agency or local unit, as those terms are defined in the bill, that is required by law, rule or regulation to provide the public with a telephone number as a point of contact with that agency or local unit or an employee of that agency or local unit, and that employs an automated telephone answering service to meet this requirement, to allow a person who contacts the State agency or local unit, as appropriate, by telephone during normal business hours to have the option of pressing zero on the person's telephone in order to speak or leave a recorded message with a human telephone operator.

AI Summary

This bill requires state agencies and local government entities in New Jersey that use automated telephone answering services to provide the public with a telephone number to contact them, to allow callers during normal business hours the option to press zero on their phone in order to speak or leave a recorded message with a human telephone operator. The key terms defined in the bill are "state agency" (which includes various government branches and agencies) and "local unit" (which includes municipalities, counties, and other political subdivisions).

Committee Categories

Government Affairs

Sponsors (2)

Last Action

Introduced, Referred to Assembly State and Local Government Committee (on 01/27/2016)

bill text


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