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MA H344

Relative to consumer protection and home care services agencies


summary

Introduced
01/23/2017
In Committee
01/23/2017
Crossed Over
Passed
Dead
12/31/2018

Introduced Session

190th General Court

Bill Summary

Relative to consumer protection and home care services agencies. Elder Affairs.

AI Summary

This bill aims to strengthen consumer protection and regulation of home care services agencies in Massachusetts. Key provisions include: - Requiring all home care services agencies to be licensed by the Executive Office of Elder Affairs within 6 months of the regulations going into effect. Licenses will be valid for 3 years. - Establishing standards for home care agencies, including background checks for workers, developing service and care plans with consumer input, complaint procedures, training requirements for workers, and maintaining liability insurance. - Giving consumers certain rights, such as the right to be free from abuse and to suspend, terminate, or modify services. - Authorizing the Executive Office to impose penalties of up to $100 per day or 0.05% of the agency's previous month's revenue for non-compliance. - Providing for administrative review and appeals processes for agencies facing license denials, revocations, or penalties. The bill aims to ensure quality, safety, and consumer protections in the home care services industry across Massachusetts.

Committee Categories

Health and Social Services

Sponsors (16)

Last Action

Accompanied a study order, see H4659 (on 06/27/2018)

bill text


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