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Bill > H3431


MA H3431

Establishing the commuter rail patrons’ bill of rights


summary

Introduced
01/23/2017
In Committee
01/23/2017
Crossed Over
Passed
Dead
12/31/2018

Introduced Session

190th General Court

Bill Summary

For legislation to establish the commuter rail patrons’ bill of rights. Transportation.

AI Summary

This bill establishes the Commuter Rail Patrons' Bill of Rights in Massachusetts. It requires any public or private entity offering commuter rail service in the state to post a Passenger's Bill of Rights, which must ensure passengers receive reasonable service, including prioritizing safety, adhering to posted schedules, and providing respectful treatment by staff. The bill sets specific requirements for schedule accuracy and adherence, and allows for limited exceptions due to unusually severe weather or track accidents. It also establishes a penalty where passengers can receive 3 free rides if the entity violates the Passenger's Bill of Rights, with specific guidelines on how to claim and redeem the free rides.

Committee Categories

Transportation and Infrastructure

Sponsors (11)

Last Action

Accompanied a study order, see H4502 (on 05/17/2018)

bill text


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