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Bill > A393
NJ A393
NJ A393Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.
summary
Introduced
01/09/2018
01/09/2018
In Committee
06/10/2019
06/10/2019
Crossed Over
06/10/2019
06/10/2019
Passed
Dead
01/08/2020
01/08/2020
Introduced Session
2018-2019 Regular Session
Bill Summary
This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.
AI Summary
This bill requires each state government department, agency, authority, or instrumentality to make available on its website a link for members of the public to submit complaints about the entity's performance, customer service, or related matters. The head of the state entity must periodically review the complaints received through the website and assess how to take appropriate actions to address the issues raised in the complaints.
Committee Categories
Government Affairs
Sponsors (7)
Joe Danielsen (D)*,
Gabriela Mosquera (D)*,
Carol Murphy (D)*,
Amy Handlin (R),
Shanique Speight (D),
Valerie Vainieri Huttle (D),
Jay Webber (R),
Last Action
Received in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 06/10/2019)
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| BillText | https://www.njleg.state.nj.us/2018/Bills/A0500/393_I1.HTM |
| Bill | https://www.njleg.state.nj.us/2018/Bills/A0500/393_I1.PDF |
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