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Bill > A393


NJ A393

NJ A393
Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.


summary

Introduced
01/09/2018
In Committee
06/10/2019
Crossed Over
06/10/2019
Passed
Dead
01/08/2020

Introduced Session

2018-2019 Regular Session

Bill Summary

This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.

AI Summary

This bill requires each state government department, agency, authority, or instrumentality to make available on its website a link for members of the public to submit complaints about the entity's performance, customer service, or related matters. The head of the state entity must periodically review the complaints received through the website and assess how to take appropriate actions to address the issues raised in the complaints.

Committee Categories

Government Affairs

Sponsors (7)

Last Action

Received in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 06/10/2019)

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