Bill > H315

This bill aims to reform the issuance and sale of sports and entertainment tickets. The key provisions are: 1. Operators of entertainment venues must offer consumers the option to purchase tickets in a form other than a paperless ticketing system without additional fees. 2. The bill defines a "ticket reseller" as any entity that resells more than 80 tickets in a 12-month period, and requires ticket resellers to maintain a toll-free number and email for complaints, implement a standard refund policy, and take measures to prevent the resale of counterfeit tickets. 3. The bill establishes minimum standards for the refund policy, including providing a full refund in certain situations such as event cancellation or the ticket not providing access to the event. 4. The bill prohibits ticket resellers from using automated systems to purchase tickets for the purpose of resale on the secondary market. 5. The Department of Public Safety will maintain a public record of licensed ticket resellers, including information on complaints filed against them.

Labor and Employment

https://malegislature.gov/Bills/191/H315