Bill > S116

This bill aims to reform the issuance and sale of sports and entertainment tickets. Key provisions include: 1. Requiring event operators to offer consumers the option to purchase tickets in a non-paperless form without additional fees. 2. Defining "ticket resellers" as those who have sold more than 80 tickets in the past 12 months through various means, excluding the initial sale by the original ticket seller or an online marketplace. 3. Establishing consumer protection standards for ticket resellers, including maintaining customer service contact, implementing refund policies, and safeguarding against counterfeit tickets. The refund policy must provide full refunds in certain cases, such as event cancellation or ticket non-delivery. 4. Prohibiting the use of automated systems to purchase tickets for the purpose of reselling them on the secondary market. 5. Requiring the Department of Public Safety to maintain a public record of licensed ticket resellers, including complaint history. The overall goal is to increase transparency and consumer protections in the ticket sales and resale industry.

Labor and Employment

https://malegislature.gov/Bills/191/S116