Bill > H2823

This bill aims to protect consumers from predatory practices by electric suppliers. It requires suppliers to provide clear and timely notices to customers about changes in contract terms or expiration of fixed-term contracts, including any applicable cancellation fees. The bill also mandates that electric distribution companies include specific information on customer bills, such as the current electric generation service rate, the term and expiration date, and a comparison to the fixed basic service rate. Additionally, the bill establishes a licensing structure for independent marketing companies hired by suppliers and creates a competitive supply ombudsman office within the Department of Public Utilities to assist families and investigate complaints. Failure to comply with the provisions of the bill may result in license revocation, fines, and penalties.

Transportation and Infrastructure

https://malegislature.gov/Bills/191/H2823