Bill > S1792

Introduced Session

Establishes restrictions on businesses that relocate call centers or redirect customer-service calls to locations outside the United States.Specifically, a business must notify the Department of Labor that it intends to move its customer-service call center overseas and Labor must maintain a publicly-available list of such businesses. Subject to narrow exceptions, a business appearing on such list is ineligible to receive federal grants or guaranteed loans for five years after the business is added to the list. Further, agencies must condition the awarding of government contracts on the requirement that any call center activity pursuant to the contract must be performed in the United States.Additionally, the bill requires call-center employees to disclose their physical location at the beginning of each call initiated or received, unless all employees of the business participating in the communication are located in the United States, among other exceptions.

AI Summary

Committee Categories

Bob Casey (D)*,  Tammy Baldwin (D),  Richard Blumenthal (D),  Sherrod Brown (D),  Ben Cardin (D),  Catherine Cortez Masto (D),  Dick Durbin (D),  Kirsten Gillibrand (D),  Kamala Harris (D),  Doug Jones (D),  Joe Manchin (I),  Ed Markey (D),  Chris Murphy (D),  Gary Peters (D),  Jacky Rosen (D),  Kyrsten Sinema (I),  Debbie Stabenow (D),  Tom Udall (D),  Chris Van Hollen (D), 

Read twice and referred to the Committee on Commerce, Science, and Transportation. (on 06/12/2019)

Official Document