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Bill > A2533
NJ A2533
NJ A2533Allows person calling certain State or local government entities to have option of speaking or leaving a recorded message with a human telephone operator during normal business hours.
summary
Introduced
02/03/2020
02/03/2020
In Committee
02/03/2020
02/03/2020
Crossed Over
Passed
Dead
01/11/2022
01/11/2022
Introduced Session
2020-2021 Regular Session
Bill Summary
This bill requires a State agency or local unit, as those terms are defined in the bill, that is required by law, rule or regulation to provide the public with a telephone number as a point of contact with that agency or local unit or an employee of that agency or local unit, and that employs an automated telephone answering service to meet this requirement, to allow a person who contacts the State agency or local unit, as appropriate, by telephone during normal business hours to have the option of pressing zero on the person's telephone in order to speak or leave a recorded message with a human telephone operator.
AI Summary
This bill requires state agencies and local government entities in New Jersey that use automated telephone answering services to allow callers during normal business hours the option to press "0" to speak or leave a recorded message with a human telephone operator. The terms "state agency" and "local unit" are defined in the bill. The bill takes effect 90 days after enactment, but allows for advance administrative action to implement the new requirement.
Committee Categories
Government Affairs
Sponsors (2)
Last Action
Introduced, Referred to Assembly State and Local Government Committee (on 02/03/2020)
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| BillText | https://www.njleg.state.nj.us/2020/Bills/A3000/2533_I1.HTM |
| Bill | https://www.njleg.state.nj.us/2020/Bills/A3000/2533_I1.PDF |
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