Bill > HR21

This Resolution directs the Legislative Reference Bureau and the Office of Enterprise Technology Services (ETS), which is responsible for managing the state's technology infrastructure, to conduct a study examining how mobile applications and similar technologies are being used and how effectively they deliver government assistance. The study will analyze current methods of delivering benefits, describe how mobile technology is already being used for this purpose in the state, identify the pros and cons of using these technologies for assistance delivery, look at how other states are using similar tools, and review federal reports on equity in government services. The goal is to understand the potential of these modern tools to overcome barriers, such as administrative burdens and long wait times, that recipients of government programs like SNAP (Supplemental Nutrition Assistance Program) or Medicaid often face, and to provide recommendations for improvement, including potential new laws, by a specific deadline.