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Bill > S3535


NJ S3535

NJ S3535
Requires BPU, electric power suppliers, and gas suppliers to publish certain information related to filing of customer complaints.


summary

Introduced
03/11/2021
In Committee
12/09/2021
Crossed Over
Passed
Dead
01/11/2022

Introduced Session

2020-2021 Regular Session

Bill Summary

This bill retains a written or electronic signature as a method of approval to provide electric generation service or gas supply service and removes the other methods of approval, thereby requiring an electric power supplier and gas supplier (energy supplier) to receive a written or electronic signature from a person prior to providing the person with electric generation service or gas supply service and for the renewal of a contract for those services. Current law allows an energy supplier to receive a person's approval to provide electric generation service or gas supply service if the energy supplier first receives the person's approval though: 1) a written signature; 2) electronic signature; 3) an audio recording of a telephone call initiated by the person; 4) an independent, third-party verification of a telephone call initiated by an energy supplier; or 5) any alternative forms of verification as the Board of Public Utilities may permit.

AI Summary

This bill retains a written or electronic signature as the only methods of approval for an electric power supplier or gas supplier to provide electric generation service or gas supply service to a customer. It also requires the Board of Public Utilities to publish quarterly reports on customer complaints against electric and gas public utilities, suppliers, aggregators, and agents, without including customer names or personal information. The bill also updates the standards for preventing unauthorized changes to a customer's supplier, known as "slamming."

Committee Categories

Business and Industry

Sponsors (1)

Last Action

Substituted by A4569 (2R) (on 01/10/2022)

bill text


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