Bill
Bill > S3535
NJ S3535
NJ S3535Requires BPU, electric power suppliers, and gas suppliers to publish certain information related to filing of customer complaints.
summary
Introduced
03/11/2021
03/11/2021
In Committee
12/09/2021
12/09/2021
Crossed Over
Passed
Dead
01/11/2022
01/11/2022
Introduced Session
2020-2021 Regular Session
Bill Summary
This bill retains a written or electronic signature as a method of approval to provide electric generation service or gas supply service and removes the other methods of approval, thereby requiring an electric power supplier and gas supplier (energy supplier) to receive a written or electronic signature from a person prior to providing the person with electric generation service or gas supply service and for the renewal of a contract for those services. Current law allows an energy supplier to receive a person's approval to provide electric generation service or gas supply service if the energy supplier first receives the person's approval though: 1) a written signature; 2) electronic signature; 3) an audio recording of a telephone call initiated by the person; 4) an independent, third-party verification of a telephone call initiated by an energy supplier; or 5) any alternative forms of verification as the Board of Public Utilities may permit.
AI Summary
This bill retains a written or electronic signature as the only methods of approval for an electric power supplier or gas supplier to provide electric generation service or gas supply service to a customer. It also requires the Board of Public Utilities to publish quarterly reports on customer complaints against electric and gas public utilities, suppliers, aggregators, and agents, without including customer names or personal information. The bill also updates the standards for preventing unauthorized changes to a customer's supplier, known as "slamming."
Committee Categories
Business and Industry
Sponsors (1)
Last Action
Substituted by A4569 (2R) (on 01/10/2022)
Official Document
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