Bill > H462

This bill aims to prohibit robocalls, which are automated phone calls using a computerized auto-dialer and pre-recorded message, to any mobile telephone devices in Massachusetts. The bill provides exceptions for certain types of messages, such as those from schools, employers, correctional facilities, municipalities, and healthcare providers. It allows consumers to file complaints about violations with the Office of Consumer Affairs and Business Regulation or the Attorney General, who can investigate and seek injunctive relief. Violations can result in fines of at least $10,000 per knowing violation, or $15,000 if the consumer is 65 years or older. The bill also requires the Office of Consumer Affairs and Business Regulation to provide information to consumers on filing complaints and educational materials on addressing robocalls, as well as report annually on their findings and actions.

Labor and Employment

https://malegislature.gov/Bills/192/H462