Bill > H1958

This bill, titled the "Save Massachusetts Call Center Jobs Act of 2021", aims to discourage employers from relocating call centers and other customer service operations from Massachusetts to foreign countries. The key provisions include: 1. Requiring employers to provide 120-day notice to the Secretary of Labor and Workforce Development before relocating at least 30% of a call center's operations to a foreign country, with penalties for non-compliance. 2. Establishing a semiannual list of employers that have relocated call center operations overseas, to be distributed to all state agencies. 3. Making employers on the relocation list ineligible for direct or indirect state grants, loans, or tax benefits for 5 years, with some exceptions. 4. Requiring state agencies to ensure that all state-related call center and customer service work be performed within Massachusetts, with a 2-year transition period for existing out-of-state contractors. 5. Ensuring that workers affected by call center relocations do not lose any state-provided benefits or payments. The bill is intended to protect Massachusetts call center jobs and prevent the outsourcing of these positions to foreign countries.

Labor and Employment

https://malegislature.gov/Bills/192/H1958