NJ S208

Bill

Allows person calling certain State or local government entities to have option of speaking or leaving a recorded message with a human telephone operator during normal business hours.

Introduced
01/11/2022

In Committee
01/11/2022

Crossed Over

Passed

Dead
01/08/2024

Introduced Session

2022-2023 Regular Session

Bill Summary

This bill requires a State agency or local unit, as those terms are defined in the bill, that is required by law, rule or regulation to provide the public with a telephone number as a point of contact with that agency or local unit or an employee of that agency or local unit, and that employs an automated telephone answering service to meet this requirement, to allow a person who contacts the State agency or local unit, as appropriate, by telephone during normal business hours to have the option of pressing zero on the person's telephone in order to speak or leave a recorded message with a human telephone operator.

AI Summary

This bill requires state agencies and local government entities in New Jersey that use automated telephone answering services to provide the public a way to speak with or leave a recorded message for a human operator during normal business hours. Specifically, the bill mandates that these agencies and entities must allow callers to press "0" on their phones to be connected with a human operator. The bill defines "state agency" and "local unit" to specify which government entities are covered by this requirement.

Committee Categories

Government Affairs

Sponsors (1)

Jon Bramnick (R)*,

Last Action

Introduced in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 01/11/2022)

Official Document

https://www.njleg.state.nj.us/bill-search/2022/S208

(2 Companion Bills)

Version:

Document Type	Source Location
State Bill Page	https://www.njleg.state.nj.us/bill-search/2022/S208
BillText	https://www.njleg.state.nj.us/Bills/2022/S0500/208_I1.HTM
Bill	https://www.njleg.state.nj.us/Bills/2022/S0500/208_I1.PDF

Bill	Bill Name	Last Action	Type
A2533	Allows person calling certain State or local government entities to have option of speaking or leaving a recorded message with a human telephone operator during normal business hours.	Introduced, Referred to Assembly State and Local Government Committee	Carry Over
A451	Allows person calling certain State or local government entities to have option of speaking or leaving recorded message with human telephone operator during normal business hours.	Introduced, Referred to Assembly State and Local Government Committee	Same As

Bill > S208

summary

Introduced Session

Bill Summary

AI Summary

Committee Categories

Sponsors (1)

Last Action

Official Document

bill text

bill summary

bill summary

bill summary