Bill > H378

This bill aims to expand warranty protections for consumers with disabilities who purchase or lease wheelchairs. Key provisions include: 1. Requiring manufacturers to provide a minimum 2-year express warranty on wheelchairs and clearly disclose the warranty terms to consumers at the time of purchase or lease. 2. Mandating that manufacturers cover all "collateral costs" (e.g., rental costs, shipping costs) incurred by consumers when a wheelchair under warranty needs repair. 3. Establishing a process for consumers to obtain a replacement wheelchair or refund if a wheelchair cannot be repaired after a "reasonable attempt," with specific timelines and requirements for manufacturers. 4. Creating an alternative arbitration mechanism for consumers to resolve disputes with manufacturers, overseen by the state Attorney General. 5. Allowing consumers to file private lawsuits under the state's consumer protection laws to enforce the provisions of this bill. The overall goal is to provide stronger protections and remedies for consumers with disabilities when their wheelchairs malfunction, in order to ensure their mobility and independence are maintained.

Labor and Employment

https://malegislature.gov/Bills/193/H378