Bill > H68

This bill amends Chapter 25C of the General Laws to require internet service providers (ISPs) conducting business in Massachusetts to submit an annual emergency response plan to the Department of Public Utilities for review and approval. The plan must include provisions for the prompt restoration of service during emergency events, such as storms, that cause widespread outages. The bill also gives the Department the authority to investigate and potentially deny cost recovery for service restoration if it finds the provider failed to implement its emergency response plan, resulting in longer outages. Additionally, the bill requires ISPs to designate employees to coordinate with local emergency management officials and provide periodic reports on emergency conditions and restoration performance.

Business and Industry

https://malegislature.gov/Bills/193/H68