Bill
Bill > S738
NJ S738
Requires motor vehicle rental companies provide 24-hour drop off or return service.
summary
Introduced
01/09/2024
01/09/2024
In Committee
01/09/2024
01/09/2024
Crossed Over
Passed
Dead
Introduced Session
2024-2025 Regular Session
Bill Summary
This bill requires motor vehicle rental companies to permit a customer to return a motor vehicle 24 hours per day. Currently, after-hours vehicle returns are not available at all car rental locations or by all rental companies. Unforeseen circumstances, such as traffic or air travel delays, may create conditions that make it problematic for a rented vehicle to be returned within standard business hours. This creates an inconvenience to the customer and, in some cases, an added expense. This bill requires rental companies to develop a method for customers to return vehicles after-hours. A violation of the bill's provisions results in a civil penalty of $2,500 for a first offense and up to $5,000 for any subsequent offense, which may be collected and enforced by the Director of the Division of Consumer Affairs.
AI Summary
This bill requires motor vehicle rental companies to permit customers to return rented vehicles 24 hours per day. Currently, after-hours vehicle returns are not available at all rental locations or by all rental companies, which can create inconveniences and additional expenses for customers, especially in cases of unforeseen circumstances such as traffic or travel delays. The bill imposes civil penalties of up to $2,500 for a first offense and up to $5,000 for any subsequent offense, which can be collected and enforced by the Director of the Division of Consumer Affairs. The Director is also authorized to adopt rules and regulations to implement the bill's provisions.
Committee Categories
Business and Industry
Sponsors (2)
Last Action
Introduced in the Senate, Referred to Senate Commerce Committee (on 01/09/2024)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2024/S738 |
| BillText | https://pub.njleg.gov/Bills/2024/S1000/738_I1.HTM |
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