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Bill > S536
NJ S536
NJ S536Allows person calling certain State or local government entities to have option of speaking or leaving a recorded message with a human telephone operator during normal business hours.
summary
Introduced
01/09/2024
01/09/2024
In Committee
01/09/2024
01/09/2024
Crossed Over
Passed
Dead
01/12/2026
01/12/2026
Introduced Session
2024-2025 Regular Session
Bill Summary
This bill requires a State agency or local unit, as those terms are defined in the bill, that is required by law, rule or regulation to provide the public with a telephone number as a point of contact with that agency or local unit or an employee of that agency or local unit, and that employs an automated telephone answering service to meet this requirement, to allow a person who contacts the State agency or local unit, as appropriate, by telephone during normal business hours to have the option of pressing zero on the person's telephone in order to speak or leave a recorded message with a human telephone operator.
AI Summary
This bill requires state agencies and local government entities in New Jersey that use automated telephone answering services to provide the public with a phone number for contacting them, to allow callers during normal business hours the option to press "0" on their phone to speak or leave a recorded message with a human operator. The terms "state agency" and "local unit" are defined in the bill. The bill takes effect 90 days after enactment, but allows agencies to take necessary administrative actions in advance.
Committee Categories
Government Affairs
Sponsors (1)
Last Action
Introduced in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 01/09/2024)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2024/S536 |
| BillText | https://pub.njleg.gov/Bills/2024/S1000/536_I1.HTM |
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