Bill

Bill > A1836


NJ A1836

NJ A1836
Requires electric, gas, and water public utilities to disseminate outage information to customers through autodialed telephone call, text message, and electronic mail alert service.


summary

Introduced
01/09/2024
In Committee
01/09/2024
Crossed Over
Passed
Dead
01/12/2026

Introduced Session

2024-2025 Regular Session

Bill Summary

This bill requires an electric, gas, and water public utility (utility) to develop and implement a plan to disseminate information concerning service outages through an autodialed telephone call (robocall), text message, and electronic mail alert service, using the customer contact information on record with the utility. The robocall, text message, and electronic mail alert service is to be maintained by the utility and is to disseminate information such as the location and estimated length of the service outage, contact information for the utility and emergency services, information on how to report any other service problem related to the service outage, and any relevant updates as the situation to address the service outage progresses. The bill allows appropriate State, county, and municipal entities to disseminate information made available by the utilities through their own robocall, text message, and electronic mail alert services.

AI Summary

This bill requires electric, gas, and water public utilities to develop and implement a plan to disseminate information about service outages to customers through an autodialed telephone call (robocall), text message, and electronic mail alert service, using the customer contact information on record with the utility. The disseminated information must include the location and estimated length of the service outage, contact information for the utility and emergency services, information on how to report any other service problem related to the outage, and relevant updates as the situation progresses. The bill also allows appropriate State, county, and municipal entities to disseminate the information made available by the utilities through their own robocall, text message, and electronic mail alert services.

Committee Categories

Business and Industry

Sponsors (3)

Last Action

Introduced, Referred to Assembly Consumer Affairs Committee (on 01/09/2024)

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