Bill
Bill > A116
NJ A116
NJ A116Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.
summary
Introduced
01/09/2024
01/09/2024
In Committee
01/09/2024
01/09/2024
Crossed Over
Passed
Dead
01/12/2026
01/12/2026
Introduced Session
2024-2025 Regular Session
Bill Summary
This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.
AI Summary
This bill requires each State government department, agency, authority, or instrumentality to make available on their website a prominent link for members of the public to submit complaints about the entity's performance, customer service, or other matters of interest. The head of the State entity must periodically review these complaints and assess how to take appropriate actions to address the issues that led to the complaints.
Committee Categories
Government Affairs
Sponsors (3)
Last Action
Introduced, Referred to Assembly State and Local Government Committee (on 01/09/2024)
Official Document
bill text
bill summary
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bill summary
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bill summary
| Document Type | Source Location |
|---|---|
| State Bill Page | https://www.njleg.state.nj.us/bill-search/2024/A116 |
| BillText | https://pub.njleg.gov/Bills/2024/A0500/116_I1.HTM |
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