NJ S2747

Bill

Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.

Introduced
02/15/2024

In Committee
02/15/2024

Crossed Over

Passed

Dead
01/12/2026

Introduced Session

2024-2025 Regular Session

Bill Summary

This bill requires each State government department, agency, authority, or instrumentality thereof to make available on a prominent location on its Internet site a link to allow any member of the public to submit a complaint to the State entity. Under the bill, the complaints could be concerning that entity's performance, customer service, or similar matter of interest to the entity. The head of the State entity would periodically review the complaints received through the website, and would be required to assess in what manner appropriate actions may be taken to remedy matters that caused the complaint.

AI Summary

This bill mandates that every New Jersey State department, agency, authority, or any other government entity (referred to collectively as "State entity") must prominently display a link on its official website, allowing any member of the public to submit complaints. These complaints can be about the entity's performance, customer service, or any other relevant issue. The head of each State entity is then required to regularly review these submitted complaints and determine how to best address and resolve the issues that led to them.

Committee Categories

Government Affairs

Sponsors (2)

Jim Beach (D)*, Nilsa Cruz-Perez (D)*,

Last Action

Introduced in the Senate, Referred to Senate State Government, Wagering, Tourism & Historic Preservation Committee (on 02/15/2024)

Official Document

https://www.njleg.state.nj.us/bill-search/2024/S2747

(3 Companion Bills)

Version:

Document Type	Source Location
State Bill Page	https://www.njleg.state.nj.us/bill-search/2024/S2747
BillText	https://pub.njleg.gov/Bills/2026/S3000/2747_I1.HTM
BillText	https://pub.njleg.gov/Bills/2024/S3000/2747_I1.HTM

Bill	Bill Name	Last Action	Type
A116	Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.	Introduced, Referred to Assembly State and Local Government Committee	Same As
A2659	Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.	Introduced, Referred to Assembly State and Local Government Committee	Carry Over
S2405	Requires State department, agency, authority, or instrumentality thereof to provide link on its website for members of public to submit complaints.	Referred to Senate Budget and Appropriations Committee	Carry Over

Bill > S2747

summary

Introduced Session

Bill Summary

AI Summary

Committee Categories

Sponsors (2)

Last Action

Official Document

bill text

bill summary

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bill summary