Bill

Bill > A3076


NJ A3076

NJ A3076
Allows person calling certain State or local government entities to have option of speaking or leaving recorded message with human telephone operator during normal business hours.


summary

Introduced
01/09/2024
In Committee
01/09/2024
Crossed Over
Passed
Dead

Introduced Session

2024-2025 Regular Session

Bill Summary

This bill requires a State agency or local unit, as those terms are defined in the bill, that is required by law, rule or regulation to provide the public with a telephone number as a point of contact with that agency or local unit or an employee of that agency or local unit, and that employs an automated telephone answering service to meet this requirement, to allow a person who contacts the State agency or local unit, as appropriate, by telephone during normal business hours to have the option of pressing zero on the person's telephone in order to speak or leave a recorded message with a human telephone operator.

AI Summary

This bill requires state agencies and local government entities in New Jersey that use automated telephone answering services to allow callers during normal business hours the option to press zero on their phone to speak or leave a recorded message with a human telephone operator. The bill defines "state agency" to include all branches and departments of the state government, and "local unit" to mean municipalities, counties, and other political subdivisions of the state. The bill takes effect 90 days after enactment, but allows for advance administrative preparation by the state agencies and local units.

Committee Categories

Government Affairs

Sponsors (1)

Last Action

Introduced, Referred to Assembly State and Local Government Committee (on 01/09/2024)

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