Bill > A4101

This bill requires social media companies with at least five million worldwide account holders to establish a 24-hour toll-free telephone number specifically for New Jersey account holders to report fraudulent account activities. The bill defines key terms such as "New Jersey account holder" (a NJ resident with a social media account), "social media account" (a profile containing personal information or user-owned content), and "social media platform" (an Internet-based service that allows users to create accounts, connect with others, and share content). Social media companies must not only provide this dedicated customer service line but also prominently display the toll-free number on email security notifications and on their platform's homepage or help page. The bill classifies failure to comply as an unlawful practice under New Jersey consumer protection laws, making social media companies subject to potential penalties. This legislation aims to provide New Jersey residents with a direct and accessible method to quickly address unauthorized access or suspicious activities on their social media accounts, enhancing user protection and accountability for social media platforms.

Business and Industry

https://www.njleg.state.nj.us/bill-search/2024/A4101