Bill > A01221

This bill amends the New York General Business Law to require businesses to allow consumers to cancel a contract using the same method they used to originally enter into the contract. For example, if a consumer signed up for a service online, the business must provide an online cancellation option; if the contract was initiated via phone, the business must offer phone-based cancellation. The bill defines a "consumer" as a natural person residing in New York who enters a contract for personal, family, or household purposes. This legislation aims to make contract cancellation more convenient and accessible for consumers by ensuring they can exit a contract through the same channel they initially used to engage with the business. The law would apply unless other specific legal rules or regulations dictate otherwise, and it is set to take effect immediately upon passage.

Business and Industry

https://www.nysenate.gov/legislation/bills/2025/A1221