Bill > SB182

This bill requires hotels to provide clear and timely notification to guests and third-party vendors about potential service disruptions, specifically strikes and lockouts, to protect travelers and maintain Hawaii's tourism industry. Under the proposed law, hotelkeepers must notify guests and vendors within 24 hours of learning about a strike or lockout that will last at least one calendar day, using all platforms where they advertise or accept reservations. The notification must describe the nature and extent of the disruption and inform guests of their right to cancel reservations without penalties or fees. If a hotel fails to provide adequate notice, guests can terminate their reservations and receive full refunds, and the hotel may be required to pay the guest three times the amount improperly charged. The bill defines key terms like "strike" (a coordinated work stoppage) and "lockout" (an employer's refusal to provide work during a labor dispute), and applies to various hotel services including room rentals, food and beverage services, and meeting spaces. The law is set to take effect on July 1, 2050, and will not retroactively affect existing contracts or prior proceedings.

Business and Industry, Labor and Employment

https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=SB&billnumber=182&year=2026